About

FAQ

• Where is the store based?

  Seoul, Korea, Republic of

• Do you accept orders placed outside of the US?

  Yes, we do. We ship to 100 countries to which Express Mail Service delivers. We are sorry we currently don't accept orders from the countries that EMS does not deliver to.

• How long will it take to receive my order?

  We will ship your orders in two business days, and Express Mail Service takes two to five business days to deliver them to your door, depending on the region. We will try to deliver the products in a maximum of 10 business days from the moment we receive your orders.

• How about customs and import duties?

  Customs or import duties may be charged on your order once it reaches your country, depending on the product's value. Customers are fully responsible for paying customs or import duties.
  Customers can estimate import duties at dutycalculator.com.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.